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FAQ's

Where is SportStrap based?

SportStrap is based in Tarniet, Melbourne Victoria.

 

How do I order again, but have forgotten my password or account details?

If you wish to order again, but can't remember for password, simply click this link Forgot your password or login details.

Then enter your email address that you entered during your previous order. An email will be sent, where you can reset your password, login and complete your order.

It is recommended that you reset your password to ensure account security.

 

Does SportStrap have a shop front?

At present SportStrap is an online business, who ships both Australia wide.

Typically we only ship orders to our customers, however we do allow pickup on certain products, but it must be arranged prior.

 

How do I estimate shipping for my order?

  1. Add all your items for your order to cart.
  2. Click the "Ëstimate Shipping and Tax" link on the "Cart" page (near the total).
  3. Then enter your Country, State and Postcode.
  4. click "Ëstimate Shipping and Tax" button.

 

How long does shipping take?

All shipping times are listed on each product page in the description section.

Orders are typically shipped within 12 hrs. For more info please see the Shipping page